How we're different
Why Pay a Flat Fee Instead of a Cut of Your Refunds?
Refund recovery is not a new idea. Several services already monitor your shipments and chase carrier refunds for you. Almost all of them work the same way: they take 20 to 40% of whatever they claw back, and to do it they take over your carrier account and file on your behalf. That model has three problems, and they are the reason we built a different one.
The cut puts everyone on the carrier's payout clock
When a service is paid a slice of the recovery, it only makes money when money comes back — so it is incentivized to chase contested claims, and it has to watch your payouts to know what it earned. That drags a third party into your cash flow and onto the carrier's timeline. We stay off that side of the line entirely.
Handing over your account hands over control
To file for you, recovery-share services become the account holder of record, or close to it. The carrier then sees a third party filing volume, not a shipper claiming what it is owed. We do the opposite: you stay the account holder, and you file your own claims. The carrier sees you, a real shipper, which is exactly how it should look.
You did the shipping; you should keep the haul
The refund is yours. A late shipment cost you time and a customer's patience; the money that comes back should be yours in full, not minus a third of it.
How we're different, in one line
We charge a flat watch-fee and you keep 100% of every refund. We are read-only: we watch your shipments, catch the ones that failed a service guarantee before the claim window closes, and hand you a claim that is ready to file. We never touch your account, your payouts, or your bank, and we never take a cut.
You pay for the watch. You keep the haul.